Contact & Company Information | Play Store Outreach Intelligence

1. Who operates this product

Play Store Outreach Intelligence is operated by MyAdsMantra. The same team builds the product and answers your questions, so you will not be handed off to a call center.

2. How to reach us

Email: support@myadsmantra.com for support, billing, and legal questions.
WhatsApp: +91 99991 17575 for quick questions and priority support on the Scale plan.
Data deletion requests: see the data deletion page.

3. Response times

Email: within 24 hours on business days, usually much faster.
WhatsApp: same day on business days.
Scale plan: priority queue with responses within 4 business hours.
Refund and cancellation requests: acknowledged within one business day, processed within 5 to 7 business days as described in the refund policy.

4. Business hours

Monday to Friday, 10:00 to 19:00 India Standard Time (UTC+5:30). Messages outside these hours are answered at the start of the next business day.

5. Corporate identity

Legal entity: MyAdsMantra
Product: Play Store Outreach Intelligence
Customer support email: support@myadsmantra.com
Registered address: printed on every invoice and provided on request to customers, payment processors, and regulators.

Need an invoice with the full registered address and GSTIN? Email us or ask on WhatsApp and we will send it. Indian businesses receive GST invoices on request.

6. Payment questions

Subscriptions are billed monthly through our payment provider, including PayPal. For anything payment related (invoices, receipts, payment reference numbers, plan changes, cancellations), contact us with your registered email address and we will sort it out directly. Refunds follow the refund policy.