Data Deletion Policy

1. What you can delete

You control the data in your workspace. This includes account details, scraped app records, contact evidence, reviews, reviewer contacts, outreach lists, campaign drafts, send logs, exports, and job history.

2. Deleting single records in the app

Admins can delete individual items directly in the product: one lead, one app, one scraping session, or one reviewer contact record. Deletions are immediate and require explicit confirmation, because they cannot be undone.

3. Deleting everything

Admins can reset the workspace from the admin tools in the app, which removes collected data while keeping the schema intact. For a complete erasure that includes accounts and backups, request it through one of these channels:

• WhatsApp: +91 99991 17575
• Email: support@myadsmantra.com with the subject "Data deletion request"

For security, we verify the request by confirming control of the registered admin email before acting.

4. What deletion covers

• User accounts and authentication records.
• All collected research data (apps, contacts, evidence, reviews).
• Outreach artifacts (lists, drafts, send logs, replies).
• Exports generated from the product.
• Backups, within the retention window described below.

5. What we may retain

We may keep minimal records where the law requires them, such as invoices and accounting entries for tax purposes. Those records contain only the billing details necessary for compliance and are kept separate from product data.

6. Timelines

• Acknowledgement of your request: within 2 business days.
• Deletion from production systems: within 7 days of verification.
• Removal from encrypted backups: within 30 days, as backups rotate.

We confirm completion by email when the process is finished.

7. Third party processors

If you connected external services (AI providers, OSINT providers, SMTP or Sendy), data sent to them during your use is subject to their own retention. We recommend revoking the API keys you shared with the product as part of your offboarding, and we will remind you of this when we confirm deletion.

8. If you are a contact in our customer's data

If you believe a workspace contains your personal data (for example an email address collected from a public WHOIS record) and you want it removed, write to us. We will treat the request with the workspace owner, or act directly where the law requires it.

9. Contact

Questions about deletion: support@myadsmantra.com or WhatsApp at +91 99991 17575.