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LEGAL

Return and Refund Policy

Last updated: October 11, 2026

7 day money back WhatsApp support Prorated billing

1. Free trial

Every new account starts with a 14 day trial of the Growth plan. No card is required to start, and you keep every lead and export you generate during the trial. The trial becomes a paid subscription only when you explicitly subscribe, never automatically.

2. 7 day money back guarantee

First time subscribers can request a full refund within 7 days of their first payment, for any reason. No forms, no interrogation. One message on WhatsApp or email is enough.

The guarantee applies once per customer or organization. If we have already issued a refund under this policy before, later payments follow the cancellation rules below.

3. How to request a refund

  • WhatsApp: +91 99991 17575
  • Email: support@myadsmantra.com

Include the email address on the account and the invoice number if you have it. We acknowledge every request within one business day.

4. Processing time

Approved refunds are processed within 5 to 7 business days to the original payment method. Depending on your bank, the amount may take a few additional days to appear on your statement.

5. Cancellations and partial periods

You can cancel any time, and cancellation is self service. The subscription runs until the end of the period you already paid for. We do not prorate partial months for ordinary cancellations, except where required by law. If we ever have to suspend service for reasons on our side, we refund the unused portion.

How to cancel, in one of three ways:

  • Message "cancel" on WhatsApp to +91 99991 17575 from your registered email context.
  • Email support@myadsmantra.com from your registered address with the subject "Cancel subscription".
  • Use the billing section inside the product.

Cancellation stops all future renewals immediately. We confirm every cancellation in writing within one business day.

6. Plan changes

Upgrades are charged prorated for the remainder of the cycle and take effect immediately. Downgrades take effect at the next renewal so you keep what you paid for. Unused monthly capacity does not roll over and is not refundable.

7. Non-refundable situations

  • Requests made after the 7 day guarantee window, once data consumption (lead collection or email verification quota) has begun in the billing period. This is standard for consumption based SaaS and is how we keep prices at $5, $12, and $30.
  • Accounts suspended for violating the Terms of Service, including unlawful outreach or abuse of third party services.
  • Change of mind after substantial usage of paid capacity in the billing period.

8. Chargebacks

Please contact us before initiating a chargeback. Almost every billing issue can be resolved faster by message, and chargebacks that bypass support may lead to account suspension while they are investigated.

9. Statutory rights

If the consumer protection laws of your country give you stronger rights than this policy, those rights apply instead. Nothing here limits them.

10. Contact

Billing questions of any kind: support@myadsmantra.com or WhatsApp at +91 99991 17575.

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